This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you. It applies to personal information processed by or on behalf of Best at Travel.
You can use the links below to skip to specific sections of our privacy notice:
This is the privacy notice of Best At Travel plc, Elsley Court, 20-22 Great Titchfield Street, London, W1W 8BE. (registered office). We are a data controller of your personal data.
We have a dedicated data protection officer ("DPO"). You can contact the DPO using the details below or by writing to us at the address at the bottom of this privacy notice, marking it for the attention of the DPO, or by emailing Updates to our privacy notice
We may change this privacy notice on occasion to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you visit our website://https:www.plusholiday.co.uk/privacy-policy
We will process personal data in connection with all of our products and services, if relevant, including:
We typically collect personal information from the following sources:
We use your personal data, including any of the personal data listed in section one above, for the following purposes:
In circumstances where providing personal information is non-compulsory to the delivery of our products or services, we'll make this clear in our communications to you. However we will be unable to provide you with our products or services if you do not provide certain information to us
We may use your home address, phone number(s), email address and social media channels (for example, Facebook, Google and message facilities in other platforms) to contact you according to the marketing preferences we hold on record for you.
You can request us to stop our marketing at any time by contacting us using the details at the bottom of this privacy notice, or those provided in the specific communication.
Where we're relying upon your consent to process personal data, you can withdraw this at any time. If you no longer want to hear from us, you can opt out or unsubscribe by:
You can also use the contact details above to advise us of any changes to your personal information and we'll update your records accordingly.
We may share information with the following third parties for the purposes of providing you with the products and services you have requested from us (such as a holiday quotation) as well as when you book with us. These third parties include our hotel partners, ground agents and airlines.
Best at Travel is based in the UK but when you request/book a product or service from us that involves a business partner outside of the UK or EEA, we will share your personal information outside the European Economic Area. In these instances we endeavour to ensure suitable safeguards are in place, for example by using contractual agreements to stipulate the safe processing of the data we share.
For the purposes of this privacy notice, monitoring means any: listening to and recording of calls, viewing of, intercepting of or saving emails and social media messages, keeping records of meetings and other communications. We may monitor communications where permitted by law to comply with regulatory rules and to prevent or detect crime, as well as to enforce procedures for quality control and staff training purposes.
We will use technical and organisational measures to safeguard your personal data, for example:
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us (see 'Contacting Us' below).
Join our community on Instagram, Facebook, LinkedIn and Twitter for the latest updates.
For unbiased and impartial advice regarding your future holiday, ask one of our experienced holidays executives using our contact us form
Call us during office hours on 020 3475 3130 to speak to one of our holidays experts to discuss ideas on how to tailor-make your perfect holiday